We only exchange if any product has a manufacturing fault, broken or scratched, only at the time of purchase.
You have to inform us if cannot bring it back right away by email at support@itpalacehub.pk or call us on this number (+92) 324 445 8414 along with your order number and small description or tell us the reason for exchange/return.
The original box and all accessories should be returned as well.
If the item is dispatched to you in a different city then we will provide the Exchange and the shipping cost which our customer will bear to send us back.
Please call us on this number (+92) 324 445 8414 for shipping back methods.
If you receive a product that is not what we have described in our catalog (replica, specs, and image) you are not bound to keep that product, we will return your money. Please inform us within 24 hours of receiving the product or email us at support@itpalacehub.pk.